Solutions
The same signals, pointed at the work you run.
Onyx Insights does not ship a separate product per industry. These illustrative stories show the maps, traces, logs, alerts and AI questions you use on the services that matter in each one.
Service stories
Illustrative service stories
These stories are illustrative examples. They describe invented scenarios in an industry, not a real customer, a real incident or any company's systems.
Streaming
Follow a playback slowdown across service dependencies.
A streaming service sees viewers waiting longer for video to start. One latency alert gives the on-call engineer a request path to follow instead of a list of suspects.
Read the storyVideo playback
Turn a playback alert into a traceable investigation.
A subscription video service gets an alert about playback errors in a short window. The team connects the alert to the requests and services that can explain what viewers saw.
Read the storyEnergy applications
Trace a stalled operations workflow through its software path.
An energy company's field-operations application starts to feel slow when crews submit work orders. Telemetry from the workflow locates the service handoff where the time goes.
Read the storyEnergy services
Build a wider service picture from one alert.
An energy-services provider gets one alert from a customer-facing portal. The team puts it in context with the services and telemetry around it before deciding what to do.
Read the storyTelecom and digital services
Follow a customer-app slowdown to the affected API.
A network operator's customer app feels sluggish when people check their balance. The team moves from the application symptom to the API path behind it.
Read the storyPayments
Trace a delayed payment step across the service chain.
A payments platform sees one step in its transaction path slow down. The team inspects a single payment from start to finish, without mistaking a symptom for the cause.
Read the storyCommerce and logistics
Follow an order from checkout to a service handoff.
An online marketplace sees orders take longer to move after checkout. Request traces and service signals show which handoff between services is slowing the order down.
Read the storyDigital banking
See where a digital banking request crosses services.
A retail bank's app shows errors when customers move money between accounts. The team brings service health, request traces and logs together for the investigation.
Read the storyDon't see yours?
The platform does not depend on industry. Pick Other when you sign up.